Refund policy

Last updated October 5, 2026

14-day, no-questions refund on your first purchase of any Pro plan.

• Email [email protected] from the email you bought with, within 14 days of the purchase, and include your order number from the Lemon Squeezy receipt.
• Lemon Squeezy refunds the original payment method, typically within 5–10 business days.
• After a refund the key is disabled automatically and Pro ends at the app’s next license check. All your files stay on your computer.

Yearly renewals

• Pro — Year and Founding student renew automatically each year until you cancel. We email you a notice 15 to 45 days before each renewal.
• Cancel anytime before the renewal date in the Lemon Squeezy customer portal (linked on the pricing page and in every receipt and renewal notice) and you won’t be charged again. Pro stays on until the end of the year you paid for.
• Renewal charges aren’t refundable, except where the law requires otherwise. If something went wrong with a renewal, email us and we’ll look at it.

Not refundable

• Founder promo codes and free trials have no monetary value and aren’t refundable.
• Charges from your AI provider (OpenRouter, Anthropic, OpenAI, Google) are between you and them.

Support payments

• Payments on the Support Tentaku page are refunded in full if you email [email protected] within 14 days and include the Stripe receipt. After 14 days they aren’t refundable except where the law requires.

Lemon Squeezy is the merchant of record, and its consumer terms apply too — including any statutory withdrawal rights where you live. If you open a chargeback instead of contacting us, the key may be suspended while the dispute is open.